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Patient Resources  >  Privacy Policy

Privacy Policy


Melbourne Ear Specialists takes its obligations under the Victorian Health Records Act 2001 and the Commonwealth Privacy Act 2001 seriously and will take all reasonable steps to comply and protect the privacy of the personal information that we obtain. Details of our privacy policy are outlined below.



  • Melbourne Ear Specialists collects and holds personal health information about you.

  • Melbourne Ear Specialists collects information from you so that we may properly assess, diagnose, treat, and be proactive in your health care needs.

  • All members of the professional team involved in your care will have access to your personal information.

  • This means we may use and disclose the information you provide in the following ways:

  • Disclosure to others involved in your health care, including treating doctors, pathology services, radiology services, and other specialists outside this medical practice. This may occur through referral to other doctors, or for medical tests and in the reports or results arising from the requested investigations.

  • Disclosure to enable recording on medical registers where applicable (e.g. the diabetes or pap smear register).

  • Administrative purposes in running our medical practice, including our insurer or medical indemnity provider, and quality assurance and accreditation bodies.

  • Billing purposes, including providing information to your health insurance fund, the Health Insurance Commission (Medicare), and other organisations or persons responsible for the financial aspects of your care.

  • Conducting research, however, you will be informed when such activities are being conducted and given the opportunity to “opt-out” of any involvement.

  • Assisting with the training and education of other health professionals.

In most cases, we will obtain the information directly from you or your treating Doctors.


Our goal is to ensure that your information is accurate, complete, and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate or complete, contact us and we will use all reasonable efforts to correct the information.

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